Refund And Cancellation Policy

At Octaitech, we are dedicated to delivering exceptional services to our clients. Once services are provided and payment is received, the transaction is considered final, adhering to our strict no-refund policy. This policy ensures fairness and transparency in our business practices.

Before proceeding with our services, we encourage clients to thoroughly review and understand the scope of work, timelines, and terms of service. We are committed to promptly addressing any concerns or issues that may arise during the service period.

In the event of unforeseen circumstances or extenuating situations, Octaitech reserves the right to assess refund requests on a case-by-case basis. Requests should be submitted in writing, explaining the circumstances, within a reasonable timeframe.

For any inquiries, clarification, or assistance, please do not hesitate to contact our customer service team at support@octaitech.com. We appreciate your understanding and cooperation as we aim to provide the best possible service experience.